Cooperlets are members of The Property Ombudsman; the Government approved scheme which provides independent redress in relation to disputes between consumers and agents. If you require further information please refer to their website: www.tpos.co.uk / TPO code of practice
Click here to see a copy of our membership certificate for The Property Ombudsman – Cooperlets TPO Certificate
Click here to see a copy of our in-house complaints procedure – Complaints Procedure Template TPOE102